Upper River Valley Health

11300 Rte 130
Waterville, N.B.
E7P 0A4
506-375-5900

Cafeteria
Located on Level 0. Hours of operation 9:00 a.m. to 1:00 p.m. daily including weekends and statutory holidays. Vending machines are located on Level 1 adjacent to the Emergency Department waiting room.

Coffee Shop/Gift shop
Located on Level 1 in the main lobby area. Normal hours of operation are 6:00 a.m. to 11:00 p.m. daily.

Clergy/Chapel
Members of the clergy are available 24 hours a day for visitation, spiritual guidance, prayer and administering the sacraments.  The chapel is available 24 hours a day. It is located on the Level 2 (2E), near the CCU. The Pastoral Care office number is (506) 375-2641.

Mail Delivery
Ask your friends and relatives to send items clearly marked with your full name and room number to:

Upper River Valley Hospital
11300 Rte 130
Waterville, Carleton County, N.B.
E7P 0A4

Newspapers
Available from the coffee shop in the hospital lobby.

Personal Television Rental Service
Televisions are available in all inpatient areas for a small rental fee.  These can be activated by the phone in the patient’s room.

To activate service using your VISA or MasterCard, dial extension 199 or call 1-866-223-3686 between the hours of 9:30 am and 9 pm Monday to Friday, excluding statutory holidays.

If you wish to pay for TV rental service using cash or cheque, please visit the cashier and he or she will activate the service for you.

No-charge personal bedside TV service is available for patients who request, receive and pay for a private or semi-private room either personally or by using their secondary health insurance (e.g. Blue Cross, Green Shield, Wawanesa, etc.), provided that their insurance plan covers preferred accommodation. If you qualify under the Preferred Accommodations Program, the Admitting Department will notify Hospitality Network and your service will be activated.

Visiting Hours
General visiting hours are 12:00 p.m. to 8:30 p.m.  Specialty units have individual visiting policies. CCU visiting is restricted to immediate family and there is no visiting permitted in this area from 1:30 p.m. to 3:30 p.m. during rest period.

Washrooms
Public washrooms are available on each level of the facility.

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